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URGENT ADVISORY No. 13 - PROCEDURES ON APPOINTMENT SYSTEM FOR CONSULAR SERVICES

2020-06-07


URGENT ADVISORY No. 13

PROCEDURES ON APOINTMENT SYSTEM FOR CONSULAR SERVICES


Further to Advisory No. 12 dated 26 April 2020 on the Implementation of Appointment System, the Philippine Consulate General in Toronto informs the public that it will implement the Appointment System for all consular services starting 25 May 2020.

The following guidelines will be in place in order to ensure the safety of the public, maintain physical distancing and for effective crowd control management:

  1. Appointments will be scheduled between 10:00 am and 3:00 pm, Mondays to Fridays, except on Philippine and Canadian holidays.
  2. The Appointment System will be strictly implemented. Only applicants will be allowed in the Consulate, except for seniors, PWDs or minors requiring assistance. All applicants must come to the Consulate only at their appointed time and date. Failure to appear at the appointed time and date will cause the forfeiture of one’s appointment. Please come 10 minutes before your appointment.
  3. All applicants will be requested to execute a Health Declaration Form upon entry in the Consulate.
  4. All applicants are requested to wear non-surgical masks
  5. All applicants must bring with them complete documents and a self-addressed Canada Post Xpress post envelope in order to mail back the documents or passports to the applicants.
  6. To secure an appointment for PASSPORT SERVICES, please click the link below and follow the instructions and procedures:
    http://philcongen-toronto.com/consular/passport_appoint.php

  7. PASSPORTS DUE FOR PICK-UP: For those who received an email or telephone notification that their passports are due for pick-up, instead of personally claiming your passport, please send a self-addressed Canada Post Xpress post return envelope, together with your old (latest) passport.
  8. NOTARIZATION / AUTHENTICATION: To secure an appointment for notarization/authentication services, please click the link below and follow the instructions:
    http://philcongen-toronto.com/consular/notarial_appointment.php
  9. Dual Citizenship – https://dfaincanada.com/tor/appointment
  10. Visa – https://dfaincanada.com/tor/appointment
  11. To secure an appointment for OTHER SERVICES, please contact the Consulate’s trunkline no. 416-922-7181 or email your full name, email address and mobile/telephone numbers with the subject “REQUEST FOR APPOINTMENT” to the following:


    SERVICES EMAIL ADDRESS
    Civil Registration (Report of Birth, Report of Marriage and Report of Death) civilregistry@philcongen-toronto.com
    Other services not mentioned above consularmatters@philcongen-toronto.com

    Applicants will be notified of their appointment slots through phone calls or emails and are advised to come in with complete requirements.

    For information on the requirements and procedures, please visit the following links:

    SERVICES WEBLINK
    Notarization/Legalization/ Authentication http://www.philcongen-toronto.com/consular/consular_notarial.php
    Civil Registration (Report of Birth, Report of Marriage and Report of Death) http://www.philcongen-toronto.com/consular/consular_report.php
    Dual Citizenship http://www.philcongen-toronto.com/consular/consular_dual.php
    Visa http://www.philcongen-toronto.com/consular/consular_visa.php
    Other services not mentioned above http://www.philcongen-toronto.com/consular/consular_dual.php
  12. Application for NBI Clearance will be processed through mail. Applicants may send a letter to the Philippine Consulate requesting for NBI Form No. 5 with a return self-addressed/stamped envelope so the Consulate can mail the NBI form. Kindly indicate the applicant’s citizenship for the issuance of the proper form. Please accomplish the form and have your fingerprints taken at any nearest RCMP station or RCMP-accredited fingerprinting office in your area and request for the calling card of the officer who took the impression of your fingerprint. For more information on the requirements and procedure of NBI clearance, please visit the Consulate’s website at https://www.philcongen-toronto.com/ or scroll down to the heading NBI Clearance at this link: http://www.philcongen-toronto.com/consular/consular_notarial.php
  13. VISA SERVICES remain suspended until further notice. Please see advisory: http://www.philcongen-toronto.com/consular/consular_visa.php
The Consulate appeals for the continued cooperation and understanding of all in observing social distancing guidelines to prevent the further spread of COVID-19.

All previous advisories are hereby amended accordingly.

Thank you for your cooperation.


21 May 2020

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